
Refund Policy
At Rope & Resin Designs (www.ropeandresindesigns.com) we strive to ensure your
satisfaction with every purchase of our luxury fetish fashion & BDSM Jewerly. If you are not
completely happy with your order, please review the following refund policy to see how we
can assist you.
Eligibility for Refunds
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All items, jewerly, collars, and harnesses must be unused and in their original condition.
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Refund requests must be made within 30 days of delivery.
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Custom or personalized items are non-refundable, unless they arrive damaged.
How to Request a Refund
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Contact Us: Email us at Vin@RopeandResinDesigns.com with the following information:
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Your name
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Order number
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Reason for the return
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Photos (if the item is damaged or defective)
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Return Shipping: Once your refund request is approved, ship the item back to us.
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Customers are responsible for the cost of return shipping unless the item was defective or damaged upon arrival.
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Inspection: After we receive and inspect the returned item, we will process your refund if it meets the criteria.
Refund Method
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Refunds will be issued to the original payment method used at checkout.
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Please allow up to 10 business days for the refund to appear in your account, depending on your bank or payment provider.
Exclusions
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Custom and Personalized Items: Non-refundable unless damaged or defective.
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Shipping Costs: Original shipping costs are non-refundable, except for cases where the item was defective or damaged upon arrival.
If you have any questions about our refund policy, please reach out to us at Vin@RopeandResinDesigns.com or through the contact form here. Thank you for shopping with Rope & Resin Designs!!!